Rimowa Client Advisor

Vancouver • Canada

Friday, August 29, 2025

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its exceptional craftsmanship and innovative design in luxury travel essentials. As part of a prestigious conglomerate, RIMOWA offers a dynamic environment where creativity and excellence are at the forefront of its operations. The brand is committed to fostering an inclusive and inspiring workplace that encourages professional growth and development.

1. Achieve personal sales targets through exceptional client engagement and product expertise.
2. Educate clients on the brand's heritage and current product offerings.
3. Maintain an active client book to nurture and expand client relationships.
4. Collaborate with team members to meet store sales objectives.
5. Provide exemplary customer service with a professional and approachable demeanor.
6. Ensure timely follow-up on client purchases, repairs, and inquiries.
7. Continuously enhance knowledge of company history, new products, and competitors.
8. Operate the store POS system, including opening and closing the register.
9. Process payments and returns efficiently.
10. Conduct inventory counts and adhere to loss prevention policies.
11. Maintain store merchandising standards and ensure store readiness.
12. Perform housekeeping duties to uphold store appearance.

1. High school diploma or equivalent.
2. Luxury sales experience preferred.
3. Proven experience in developing and prospecting client relationships.
4. Professional presentation and excellent communication skills.
5. Strong problem-solving abilities and a positive, team-oriented attitude.

1. Knowledge of fashion and design trends.
2. Passion for travel and luxury goods.
3. Ability to work flexible hours, including nights, weekends, and holidays.
4. Physical ability to lift boxes up to 20lbs repeatedly.

A minimum of 3 years of experience in luxury sales or a related field is required.

High school diploma or equivalent.

The position offers a comprehensive benefits package, including opportunities for career advancement within the luxury fashion industry.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to bring their unique perspectives and creativity to the workplace. The brand values collaboration, professional growth, and a commitment to delivering unparalleled customer experiences.