Rimowa Client Advisor

Toronto • Canada

Friday, October 24, 2025

RIMOWA, a distinguished name in the luxury travel goods sector, is renowned for its craftsmanship and innovation. As part of the esteemed LVMH Group, RIMOWA offers a dynamic work environment that fosters creativity and excellence, providing employees with opportunities to grow within a globally recognized conglomerate.

1. Achieve personal sales targets by leveraging exceptional client relations and product knowledge.
2. Educate clients on the company's history and current product offerings.
3. Maintain an active client book to foster new and existing client relationships.
4. Collaborate with team members to meet store sales objectives.
5. Present oneself in a professional and friendly manner at all times.
6. Ensure prompt follow-up on client purchases, repairs, and inquiries.
7. Continuously enhance knowledge of company history, new products, and competitors to provide the best customer experience.
8. Operate the store's POS system efficiently, including opening and closing the register.
9. Process payments and returns of merchandise accurately.
10. Conduct inventory counts and adhere to the company's loss prevention policies.
11. Maintain and execute store merchandising standards.
12. Ensure store readiness and perform housekeeping duties.

1. High school diploma or equivalent.
2. Minimum of 3 years of luxury sales experience.
3. Proven experience in developing and prospecting client relationships, with an established client book preferred.

1. Professional presentation and excellent verbal and written communication skills.
2. Strong problem-solving abilities and a positive attitude.
3. Team player with a passion for fashion, design trends, and travel.
4. Ability to work flexible hours, including nights, weekends, and holidays.
5. Physical ability to lift large boxes up to 20lbs repeatedly.

Minimum of 3 years in luxury sales, with a focus on client relationship development.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within the LVMH Group.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to push boundaries and achieve their best. The company values diversity and inclusivity, creating a collaborative and supportive work environment where creativity thrives.