Rimowa Client Advisor

Sao Paulo • Brazil

Friday, April 11, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within this prestigious conglomerate. Renowned for its dedication to crafting essential tools for a lifetime of travel, RIMOWA seamlessly blends luxury with functionality, heritage with innovation, and craftsmanship with design. With over 125 years of history, RIMOWA continues to lead as a global lifestyle brand, committed to creating products that endure the test of time.

1. Achieve personal sales goals and contribute to store sales targets.
2. Educate clients on company history and product knowledge.
3. Maintain an active client book to foster new and existing client relationships.
4. Support team members in achieving collective sales goals.
5. Present oneself in a friendly and professional manner at all times.
6. Ensure prompt follow-up with client purchases, repairs, and inquiries.
7. Continuously build knowledge of company history, new products, and competitors to enhance customer experience.
8. Understand and operate the store POS system effectively.
9. Open and close the register, process payments and returns.
10. Conduct inventory counts and adhere to company loss prevention policies.
11. Maintain and execute store merchandising standards.
12. Ensure store readiness and perform housekeeping duties.

1. High school diploma or equivalent required.
2. Minimum 3 years of experience in luxury sales preferred.
3. Experience in developing and prospecting client relationships, with an established client book being ideal.

1. Professional presentation and excellent communication skills, both verbal and written.
2. Strong problem-solving abilities and a positive attitude.
3. Team player with a knowledge of fashion, design trends, and a passion for travel.
4. Ability to work varied hours, including nights, weekends, and holidays.
5. Physical ability to lift large boxes up to 10kg repeatedly.

Minimum of 3 years in luxury sales, with a focus on client relationship development.

High school diploma or equivalent.

Competitive benefits package including opportunities for career advancement within a global luxury brand.

RIMOWA fosters a culture of innovation and excellence, where employees are encouraged to explore their potential and contribute to the brand's legacy of quality and craftsmanship. The workplace environment is dynamic, with a focus on teamwork, continuous learning, and a passion for travel and design.