Rimowa Client Advisor

Prague • Czech Republic

Sunday, February 9, 2025

RIMOWA, a distinguished German Maison under the esteemed LVMH Group, is renowned for its commitment to crafting exceptional travel essentials. With over 120 years of heritage, RIMOWA seamlessly blends innovation with timeless design, creating products that serve as trusted travel companions. As part of the LVMH conglomerate, RIMOWA benefits from a legacy of luxury and excellence, offering employees a unique opportunity to be part of a global leader in the lifestyle and fashion industry.

1. Deliver an exceptional and memorable client experience, ensuring each customer embarks on a personal RIMOWA journey.
2. Cultivate long-term relationships with clients to enhance brand loyalty.
3. Handle special requests and coordinate repairs with the client care department.
4. Collaborate effectively with team members, embodying RIMOWA's values and enhancing team spirit.

1. Minimum of 3 years of experience in Retail, Hospitality, or Customer Service sectors.

1. Passion for storytelling, lifestyle, luxury, and travel.
2. Enthusiasm for retail and delivering memorable client experiences.
3. Keen eye for visual details and commitment to achieving team objectives.
4. Proactive approach to client interactions and relationship building.
5. Fluency in English and Czech; additional languages are advantageous.

Candidates must possess a minimum of 3 years of experience in the Retail, Hospitality, or Customer Service sectors.

Employees enjoy the prestige of working for a leading luxury brand under the LVMH Group, with opportunities for professional growth and development.

RIMOWA fosters a culture of innovation and excellence, where storytelling and craftsmanship are at the heart of the brand. Employees are encouraged to collaborate and contribute to a dynamic team environment, embodying the values of luxury and resilience.