Rimowa

Client Advisor

RIMOWA, the first German Maison under the LVMH Group, is a global lifestyle brand dedicated to developing essential tools for a lifetime of travel. With over 120 years of heritage in innovation, RIMOWA creates products with function, resilience, and longevity in mind, aiming to provide meaningful journeys that last a lifetime.

1. Provide an outstanding and unforgettable client experience.
2. Build long-term relationships with clientele to foster brand loyalty.
3. Assist with special requests and perform repairs in coordination with the client care department.
4. Collaborate with colleagues and embody RIMOWA's values to lift team spirit.

1. Passionate about storytelling, lifestyle, luxury, and travel.
2. Enthusiastic about retail and delivering memorable experiences.
3. Great eye for visual details and eager to achieve team objectives.
4. Proactive in building long-term relationships and collaborative in approach.

1. Fluent in English and Czech. Additional languages are a plus.

Minimum of 3 years in the Retail, Hospitality, or Customer Service sector.

Contract: Temporary - 1 year (renewable).

Located in Prague, the workplace culture at RIMOWA emphasizes collaboration, learning, and embodying the brand's values.