Rimowa Client Advisor

Prague • Czech Republic

Wednesday, January 1, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within this prestigious conglomerate. Renowned for its innovative approach, RIMOWA crafts products that are not only functional but also embody resilience and longevity, serving as essential tools for a lifetime of travel. With a heritage spanning over 120 years, the brand is synonymous with storytelling and personal journeys, making it a leader in the global lifestyle sector.

1. Deliver an exceptional and memorable client experience, ensuring each customer embarks on a personal RIMOWA journey.
2. Cultivate long-term relationships with clients to foster brand loyalty.
3. Assist with special requests and coordinate repairs with the client care department.
4. Collaborate effectively with team members, embodying RIMOWA's values and enhancing team spirit.

1. Minimum of 3 years of experience in Retail, Hospitality, or Customer Service sectors.

1. Fluency in English and Czech; additional languages are advantageous.
2. Strong passion for storytelling, lifestyle, luxury, and travel.
3. Keen eye for visual details and a commitment to achieving team objectives.
4. Proactive approach to client engagement and relationship building.

Candidates should possess a minimum of 3 years of experience in the Retail, Hospitality, or Customer Service sectors.

Employees enjoy the opportunity to work within a prestigious brand under the LVMH Group, with potential for career development and personal growth.

RIMOWA fosters a culture of innovation and collaboration, where team members are encouraged to embody the brand's values and contribute to a dynamic and supportive work environment. The company is passionate about storytelling and creating memorable experiences for its clientele.