Rimowa Client Advisor

New York • USA

Thursday, January 22, 2026

RIMOWA, a distinguished name in the luxury travel industry, is renowned for its iconic designs and engineering excellence. As part of the esteemed LVMH Group, RIMOWA embodies a commitment to craftsmanship and innovation, offering a dynamic environment for professionals passionate about luxury and customer service.

1. Achieve and exceed individual sales targets, contributing to the store's commercial success.
2. Serve as a brand ambassador, conveying RIMOWA's heritage and craftsmanship.
3. Develop and maintain a loyal client portfolio through personalized engagement and events.
4. Support and inspire colleagues to foster a high-performance sales environment.
5. Deliver exceptional customer service, managing client follow-ups and service requests.
6. Anticipate client needs with knowledge of brand history and luxury market trends.
7. Execute POS transactions with precision and manage store operations efficiently.
8. Participate in inventory management and uphold loss prevention standards.
9. Maintain high standards of visual merchandising and store presentation.

1. Proven success in a premium or luxury retail environment.
2. Demonstrated expertise in developing and retaining a discerning clientele.
3. Impeccable personal presentation and exceptional communication skills.
4. Strong problem-solving capabilities and attention to detail.
5. Deep appreciation for luxury craftsmanship and elevated lifestyles.
6. Flexible availability, including evenings, weekends, and holidays.

1. Client relationship management
2. Sales and negotiation
3. Product knowledge
4. Communication and interpersonal skills
5. Problem-solving
6. Attention to detail
7. Multilingual abilities (Spanish, French, Portuguese, and/or Mandarin preferred)

Minimum of 3 years in a premium or luxury retail environment.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional growth within the LVMH Group.

RIMOWA fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to embody the brand's ethos and contribute to its legacy of luxury and craftsmanship. The workplace is dynamic and supportive, offering opportunities for professional development and career advancement within the prestigious LVMH Group.