Rimowa Client Advisor

New York • USA

Thursday, October 9, 2025

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative approach to luxury travel essentials. As part of a prestigious conglomerate, RIMOWA offers unparalleled opportunities for career advancement and professional growth within the luxury fashion industry.

1. Achieve personal sales goals through exceptional client relations and product knowledge.
2. Educate clients on company history and current product offerings.
3. Maintain an active client book to cultivate new and existing client relationships.
4. Support team members in achieving store sales targets.
5. Present oneself in a friendly and professional manner at all times.
6. Ensure prompt follow-up with client purchases, repairs, and inquiries.
7. Provide an exemplary customer experience by continuously enhancing knowledge of the company, new products, and competitors.
8. Understand and operate the store POS system.
9. Open and close the register, process payments, and handle merchandise returns.
10. Conduct inventory counts and adhere to company loss prevention policies.
11. Maintain and execute store merchandising standards.
12. Ensure store readiness and perform housekeeping duties.

1. High school diploma or equivalent.
2. Minimum of 3 years of luxury sales experience.
3. Experience in developing and prospecting new clients, with an established client book preferred.

1. Professional presentation and excellent communication skills, both verbal and written.
2. Strong problem-solving abilities and a positive attitude.
3. Team player with a deep knowledge of fashion, design trends, and a passion for travel.
4. Ability to work varied hours, including nights, weekends, and holidays.
5. Physical ability to lift large boxes up to 20lbs repeatedly.

Minimum of 3 years in luxury sales, with experience in client development and prospecting.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within a prestigious luxury brand.

RIMOWA fosters a culture of innovation, excellence, and collaboration, where employees are encouraged to develop their skills and grow within the company. The brand values diversity and inclusivity, creating a dynamic and supportive work environment.