Rimowa Client Advisor

RIMOWA, a distinguished name in the luxury travel sector, is renowned for its exceptional craftsmanship and innovative design. As part of the prestigious LVMH Group, RIMOWA benefits from the rich heritage and global reach of its parent company, offering unparalleled opportunities for career advancement and professional growth within the luxury industry.

1. Achieve personal sales targets through effective client engagement and product expertise.
2. Educate clients on RIMOWA's history and current product offerings.
3. Maintain and expand a client book to foster new and existing relationships.
4. Collaborate with team members to meet store sales objectives.
5. Provide exemplary customer service through professional demeanor and prompt follow-ups.
6. Enhance customer experience by staying informed about company history, products, and competitors.
7. Operate and manage the store's POS system, including opening and closing registers.
8. Process payments and returns efficiently.
9. Conduct inventory counts and adhere to loss prevention policies.
10. Maintain store merchandising standards and ensure store readiness.

1. High school diploma or equivalent.
2. Minimum of 3 years of experience in luxury sales.
3. Proven ability to develop and manage client relationships.
4. Professional presentation and excellent communication skills.
5. Strong problem-solving abilities and a positive attitude.
6. Knowledge of fashion, design trends, and a passion for travel.

1. Fluency in Mandarin and English.
2. Exceptional client relationship management.
3. Proficiency in POS systems and inventory management.
4. Strong communication and interpersonal skills.
5. Ability to work flexible hours, including nights, weekends, and holidays.

A minimum of 3 years of experience in luxury sales, with a proven track record of developing and managing client relationships.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

RIMOWA fosters a culture of innovation, excellence, and collaboration. As part of the LVMH Group, employees are encouraged to pursue creativity and craftsmanship, contributing to a dynamic and inclusive workplace where diversity is celebrated and professional growth is supported.