Rimowa Client Advisor

RIMOWA, a distinguished German Maison within the prestigious LVMH Group, has been at the forefront of crafting sophisticated mobility solutions for over 120 years. Renowned for its commitment to innovation, luxury, and functionality, RIMOWA stands as a beacon of heritage and craftsmanship. As part of the LVMH Group, RIMOWA offers unparalleled opportunities for professional growth within a global network of luxury brands.

1. Enhance customer relationships through exceptional consultations and service.
2. Achieve individual CRM goals and excel in product and repair training.
3. Serve as a professional point of contact for after-sales inquiries.
4. Ensure first-class processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector preferred, but open to new starters.

1. Fluency in German and English; additional languages are advantageous.
2. Strong customer service orientation with a passion for luxury sales.

Minimum 3 years of relevant experience.

Competitive and attractive compensation with additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, staff discounts on RIMOWA products, lunch tickets, urban sports membership, corporate benefits, company pension plan, and support through the LVMH Heart Fund.

RIMOWA fosters a dynamic and international work environment, encouraging creativity and leadership development. As part of the LVMH Group, employees benefit from a culture that values innovation, collaboration, and personal growth.