Rimowa Client Advisor

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within the conglomerate, renowned for crafting exceptional mobility solutions for discerning travelers for over 120 years. The brand is celebrated for its commitment to blending luxury with functionality, honoring its rich heritage while embracing innovation. As part of LVMH, RIMOWA offers a dynamic environment with a wealth of opportunities for professional growth and development.

1. Enhance and maintain customer relationships through exceptional consultations.
2. Serve as a professional point of contact for all after-sales inquiries.
3. Ensure high-quality processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector preferred, but open to new entrants.

1. Fluency in German and English; additional languages are advantageous.
2. Passion for selling luxury products and providing exceptional customer experiences.

Minimum 3 years of experience in a relevant field.

Competitive and attractive compensation with additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, staff discounts, lunch tickets, urban sports membership, corporate benefits, company pension plan, Voiio family services, and LVMH Heart Fund support.

RIMOWA fosters an international and exciting work environment, encouraging creativity and technical development. As part of the LVMH Group, employees are part of a prestigious network that values innovation, craftsmanship, and professional growth.