Rimowa Client Advisor

Munich • Germany

Tuesday, March 4, 2025

RIMOWA, a distinguished member of the LVMH Group, is renowned for its dedication to crafting exceptional mobility tools for discerning travelers worldwide. With over 120 years of heritage, RIMOWA seamlessly blends luxury and functionality, embodying a commitment to innovation and craftsmanship. As part of the LVMH family, RIMOWA offers a dynamic and international work environment that fosters growth and creativity.

1. Strengthen and build customer relationships through first-class consultations.
2. Achieve individual CRM goals and excel in product and repair training.
3. Handle customer interactions from consultation to sales and minor on-site repairs.
4. Serve as a professional point of contact for after-sales topics.
5. Ensure first-class processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred, but new starters are welcome.
2. Fluency in German and English; additional language skills are advantageous.

1. Strong customer focus and passion for consulting.
2. Excellent communication and interpersonal skills.
3. Ability to work effectively in a team environment.

Experience in the luxury sector is preferred, but candidates with a strong customer focus and passion for consulting are encouraged to apply.

Competitive and attractive compensation with an additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, free or subsidized Urban Sports membership, staff discounts on RIMOWA products, corporate benefits, company pension plan, employer-financed pension commitment, international work environment, career development opportunities, personal family support services, financial and psychological support through the LVMH Heart Fund, access to job bikes.

RIMOWA celebrates an inclusive and diverse culture, viewing diversity as a key enabler for business growth. The company thrives on having a diverse talent pool with a range of backgrounds, skills, and capabilities, reflecting its broad consumer base.