Rimowa

Client Advisor

RIMOWA, the first German Maison of the LVMH Group, has been creating thoughtful mobility tools for discerning travelers for over 120 years. Known for balancing luxury and functionality, RIMOWA highlights its century-old heritage, craftsmanship, and commitment to innovation.

1. Strengthen customer relationships through first-class consultations.
2. Achieve individual CRM goals and participate in extensive product and repair training.
3. Handle customer interactions from consultation to sales and small repairs on site.
4. Serve as a professional point of contact for all after-sales topics.
5. Ensure first-class processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred but not required.

1. Fluent in German and English; additional language skills are ideal.
2. Passionate about customer consulting and experience.

Beginner

Competitive and attractive compensation with additional profit-sharing system.

Subsidized JobTicket ('DeutschlandTicket').Staff discount on RIMOWA products and regular LVMH Family & Friend offers.Corporate benefits for sports, lifestyle, fashion, etc.Company pension plan with high employer contribution.Employer-financed pension commitment in the event of death or disability.International and exciting environment within the LVMH Group.Exciting projects and individual career development opportunities.Personal support for everyday family life via Voiio family services.Financial and psychological support through the LVMH Heart Fund.

RIMOWA celebrates an inclusive and diverse culture, viewing diversity as a key enabler for business growth. The company offers a dynamic and international environment within the LVMH Group, with opportunities for technical, creative, and leadership development.