Rimowa Client Advisor

Milan • Italy

Monday, November 3, 2025

RIMOWA, a distinguished German Maison within the esteemed LVMH Group, has been at the forefront of crafting sophisticated mobility solutions for over 120 years. Renowned for its commitment to luxury, functionality, and innovation, RIMOWA seamlessly integrates its rich heritage with contemporary craftsmanship. As part of the LVMH family, RIMOWA offers an unparalleled environment for professional growth and development within the luxury fashion sector.

1. Enhance customer relationships through first-class consultations and service.
2. Serve as a professional point of contact for all after-sales inquiries and support.
3. Provide exceptional customer service during the Christmas support period from mid-November to mid-January.

1. Experience in the luxury sector is preferred, but new starters are welcome.
2. Fluency in Italian and English; additional language skills are advantageous.

1. Strong customer service orientation with a focus on luxury products.
2. Excellent communication and interpersonal skills.
3. Ability to work effectively in a fast-paced retail environment.

Open to candidates with or without prior experience in the luxury sector.

Competitive salary with additional profit-sharing scheme.

Staff discounts on RIMOWA products, regular LVMH Family & Friends offers, exciting projects, individual career development opportunities, and regular product and sales training.

RIMOWA and the LVMH Group foster a dynamic and international work environment, encouraging continuous personal and professional development. The company values ambition and innovation, providing a platform for employees to realize their career aspirations within the luxury industry.