Rimowa

Client Advisor

RIMOWA, the first German Maison under the LVMH Group, is a global lifestyle brand dedicated to developing unique products that fuse innovation with heritage. Known for creating essential tools for a lifetime of travel, RIMOWA emphasizes function, resilience, and longevity.

1. Provide an outstanding and unforgettable client experience.
2. Build long-term relationships with clientele to foster brand loyalty.
3. Assist with special requests and perform repairs in coordination with the client care department.
4. Collaborate with colleagues and embody company values to enhance team spirit.

1. Passionate about storytelling, lifestyle, luxury, and travel.
2. Enthusiastic about retail and delivering memorable experiences.
3. Great eye for visual details and eager to achieve team objectives.
4. Proactive in building long-term relationships with clientele.

1. Fluent in Italian and English.
2. Additional languages are a plus.

Minimum 3 years of experience in the sector.

Celebrates an inclusive and diverse culture, viewing diversity as a key enabler for business growth.

Located in Milan, the company fosters an inclusive and diverse culture, reflecting a broad consumer base and encouraging a collaborative spirit.