Rimowa Client Advisor

Milan • Italy

Monday, December 16, 2024

RIMOWA, a distinguished German Maison under the prestigious LVMH Group, is renowned for its commitment to innovation and craftsmanship in the luxury travel sector. With a legacy spanning over 120 years, RIMOWA has consistently delivered products that embody resilience, functionality, and timeless elegance. As part of the LVMH conglomerate, RIMOWA benefits from a global network and a commitment to excellence, diversity, and growth.

1. Deliver an exceptional client experience, ensuring each customer embarks on a personal RIMOWA journey.
2. Cultivate long-term relationships with clients to foster brand loyalty.
3. Assist with special requests and coordinate repairs with the client care department.
4. Collaborate effectively with team members, embodying the brand's values and enhancing team spirit.

1. Minimum of 3 years of experience in the luxury retail sector.
2. Fluency in Italian and English; additional languages are advantageous.

1. Passion for storytelling, lifestyle, luxury, and travel.
2. Keen eye for visual details and a commitment to achieving team objectives.
3. Proactive approach to client engagement and relationship building.
4. Strong collaborative spirit.

A minimum of three years of experience in the luxury retail sector is required.

RIMOWA offers a dynamic work environment with opportunities for career growth and development within the LVMH Group.

RIMOWA prides itself on fostering an inclusive and diverse culture, recognizing that diverse talent is essential for business growth and reflecting the broad consumer base. The brand values collaboration, innovation, and a commitment to excellence.