Rimowa Client Advisor

Miami • USA

Wednesday, February 4, 2026

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its iconic designs and engineering excellence. As part of a larger conglomerate, the brand benefits from a rich heritage and a commitment to uncompromising craftsmanship, making it a prestigious employer in the luxury retail industry.

1. Consistently achieve and surpass individual sales objectives, contributing to the store's overall commercial success.
2. Serve as a brand ambassador, conveying RIMOWA's heritage and craftsmanship.
3. Curate and cultivate a loyal client portfolio through personalized engagement and events.
4. Support and inspire colleagues, fostering a collaborative sales environment.
5. Deliver a seamless post-purchase experience, managing client follow-ups and service requests.
6. Anticipate client needs through knowledge of the brand and luxury market.
7. Create memorable client interactions reflecting RIMOWA's refinement.
8. Execute POS transactions with precision and efficiency.
9. Open and close the store register in compliance with policies.
10. Participate in inventory management and uphold loss prevention standards.
11. Maintain exceptional visual merchandising and store presentation.

1. Proven success in a premium or luxury retail environment.
2. Demonstrated expertise in developing and retaining a discerning clientele.
3. Impeccable personal presentation and exceptional communication skills.
4. Strong problem-solving capabilities and attention to detail.
5. Deep appreciation for luxury craftsmanship and elevated lifestyles.
6. Flexible availability, including evenings, weekends, and holidays.
7. Ability to lift and handle items up to 20 lbs.
8. Multilingual proficiency in Spanish, French, Portuguese, and/or Mandarin is a plus.

1. Sales acumen in luxury retail
2. Client relationship management
3. Brand ambassadorship
4. Customer service excellence
5. Operational efficiency
6. Visual merchandising
7. Communication and presentation
8. Problem-solving
9. Multilingual capabilities

Minimum of 3 years in a premium or luxury retail environment.

The role offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within a prestigious luxury brand.

RIMOWA fosters a sophisticated and collaborative workplace culture, emphasizing high performance and a commitment to excellence. Employees are encouraged to embody the brand's ethos of refinement and craftsmanship, contributing to a dynamic and inspiring environment.