Rimowa Client Advisor

RIMOWA, a distinguished German Maison within the prestigious LVMH Group, has been at the forefront of crafting sophisticated mobility solutions for over 120 years. Renowned for its commitment to luxury, functionality, and innovation, RIMOWA seamlessly blends its rich heritage with modern craftsmanship. As part of the LVMH Group, RIMOWA offers unparalleled opportunities for career advancement within a global network of luxury brands.

1. Enhance and maintain customer relationships through exceptional consultations and service.
2. Serve as a professional point of contact for all after-sales inquiries, ensuring continued customer satisfaction.
3. Oversee the repair process of products, ensuring they meet the highest quality standards from acceptance to return.

1. Experience in the luxury sector is preferred but not mandatory.

1. Fluency in Spanish and English, with additional language skills being advantageous.
2. Strong customer service orientation and passion for luxury sales.

Entry-level experience is acceptable, though familiarity with the luxury sector is advantageous.

RIMOWA offers a dynamic work environment with opportunities for professional growth within the LVMH Group.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to pursue their ambitions within a supportive and dynamic environment. As part of the LVMH Group, the company values diversity and creativity, providing a platform for career development in the luxury industry.