Rimowa Client Advisor

Madrid • Spain

Friday, November 21, 2025

RIMOWA, a distinguished German Maison within the LVMH Group, has been at the forefront of crafting premium mobility solutions for over 120 years. Renowned for its commitment to luxury and functionality, RIMOWA merges traditional craftsmanship with innovative design, catering to discerning travelers worldwide. As part of the esteemed LVMH conglomerate, RIMOWA offers a dynamic and inclusive work environment that values diversity as a catalyst for growth and success.

1. Enhance customer relationships through exceptional consultations and service.
2. Achieve individual CRM goals and excel in product and repair training.
3. Serve as a professional point of contact for after-sales inquiries.
4. Ensure high-quality standards in product repairs and processing.

1. Experience in the luxury sector is preferred, but not mandatory.

1. Fluency in Spanish and English; additional languages are advantageous.
2. Strong passion for customer service and consulting.
3. Excellent communication and interpersonal skills.

Minimum of 3 years of experience in a related field.

Competitive salary with profit-sharing opportunities.

Staff discounts on RIMOWA products, lunch tickets, and career development opportunities within the LVMH Group.

RIMOWA fosters an inclusive and diverse workplace culture, emphasizing the importance of varied backgrounds and perspectives to drive business success. The company encourages personal and professional growth, offering a supportive environment for ambitious individuals.