Rimowa Client Advisor

Madrid • Spain

Thursday, November 20, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as a beacon of luxury and innovation in the fashion and leather goods sector. With over 120 years of heritage, RIMOWA is renowned for crafting exceptional mobility tools that marry luxury with functionality. As part of the prestigious LVMH conglomerate, RIMOWA offers unparalleled opportunities for professional growth and development within a dynamic and forward-thinking environment.

1. Strengthen customer relationships through first-class consultations.
2. Serve as a professional point of contact for all after-sales topics.
3. Ensure first-class processing of product repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred, but new starters are welcome.

1. Fluent in Spanish and English, with additional language skills being advantageous.
2. Passionate about selling luxury products and enhancing the customer experience.

Beginner level experience in the luxury sector is preferred, but not mandatory.

RIMOWA offers a wide range of development opportunities within the LVMH Group, fostering both technical and creative growth. Employees can explore various career paths, including leadership roles such as Assistant Store Manager.

RIMOWA fosters a culture of innovation and excellence, deeply rooted in its century-old heritage. As part of the LVMH Group, the company values creativity, craftsmanship, and a commitment to delivering luxury experiences. The workplace is dynamic, inclusive, and offers a collaborative environment where ambitions are nurtured and visions for the future are realized.