Rimowa Client Advisor

London • UK

Wednesday, June 4, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within this prestigious conglomerate. With over 120 years of heritage, RIMOWA is renowned for crafting sophisticated mobility tools that cater to the needs of discerning travelers worldwide. The brand is celebrated for its commitment to innovation, luxury, and functionality, all while preserving its rich history and craftsmanship. As part of the LVMH Group, RIMOWA offers unparalleled opportunities for career growth and development within the luxury fashion industry.

1. Enhance customer relationships through first-class consultations, embodying an outgoing and customer-focused demeanor with an intuitive understanding of luxury.
2. Serve as a professional point of contact for all after-sales topics, ensuring continued customer engagement beyond initial transactions.

1. Experience in the luxury sector is preferred, but newcomers with a passion for luxury sales are welcomed.
2. Fluency in English is required, with additional language skills considered advantageous.

1. Strong customer service orientation with a passion for luxury products.
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced, dynamic environment.

A minimum of 3 years of experience in a related field is required.

A competitive salary based on experience, along with a team bonus.

Benefits include a RIMOWA Essential Ambassador suitcase after 6 months, staff discounts on RIMOWA products, regular LVMH Family & Friends offers, lunch tickets, and financial and psychological support through the LVMH Heart Fund. Employees will also enjoy an international working environment with exciting projects and career development opportunities, including regular product and leadership training.

RIMOWA fosters a culture of innovation and excellence, deeply rooted in its century-old heritage. As part of the LVMH Group, the company offers a dynamic and international environment that encourages personal and professional growth. Employees are part of a collaborative team that values creativity, leadership, and a commitment to delivering exceptional customer experiences.