Rimowa Client Advisor

RIMOWA, part of the LVMH Group, is renowned for its innovative and high-quality luggage, blending tradition with modernity. As an employer, RIMOWA offers a dynamic environment where employees are encouraged to embody the brand's commitment to craftsmanship and excellence.

1. Consistently achieve and surpass individual sales objectives, contributing to the store's commercial success.
2. Serve as a brand ambassador, conveying RIMOWA's heritage and craftsmanship.
3. Curate and cultivate a loyal client portfolio, fostering enduring relationships.
4. Support and inspire colleagues, fostering a collaborative sales environment.
5. Deliver a seamless post-purchase experience, managing client follow-ups and service requests.
6. Anticipate client needs through knowledge of the brand and luxury landscape.
7. Execute POS transactions with precision and efficiency.
8. Participate in inventory management and uphold loss prevention standards.
9. Maintain exceptional visual merchandising and store presentation.

1. Proven success in a premium or luxury retail environment.
2. Demonstrated expertise in developing and retaining a discerning clientele.
3. Impeccable personal presentation and exceptional communication skills.
4. Strong problem-solving capabilities and attention to detail.
5. Flexible availability, including evenings, weekends, and holidays.

1. Multilingual in Spanish, French, Portuguese, and/or Mandarin
2. Strong problem-solving capabilities
3. Exceptional communication skills

Minimum 3 years in a premium or luxury retail environment.

RIMOWA fosters a sophisticated and high-performance culture, emphasizing craftsmanship and innovation. Employees are part of a prestigious brand that values elegance and precision in every aspect of its operations.