Rimowa Client Advisor

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative design and impeccable craftsmanship in luxury travel essentials. As part of a prestigious conglomerate, RIMOWA offers its employees the opportunity to work within a global network of luxury brands, providing a dynamic and enriching environment.

1. Achieve personal sales targets and contribute to store sales goals.
2. Educate clients on company history and current product offerings.
3. Maintain and cultivate relationships with new and existing clients through an active client book.
4. Support team members in achieving collective sales objectives.
5. Present oneself in a professional and friendly manner at all times.
6. Ensure prompt follow-up on client purchases, repairs, and inquiries.
7. Continuously build knowledge of company history, new products, and competitors to enhance customer experience.
8. Understand and operate the store POS system efficiently.
9. Open and close the register, process payments and returns.
10. Conduct inventory counts and adhere to loss prevention policies.
11. Maintain store merchandising standards and ensure store readiness.
12. Perform housekeeping duties as required.

1. High school diploma or equivalent.
2. Minimum 3 years of luxury sales experience.
3. Experience in developing and prospecting client relationships, with an established client book preferred.

1. Professional presentation and excellent verbal and written communication skills.
2. Strong problem-solving abilities and a positive attitude.
3. Team player with a passion for fashion, design trends, and travel.
4. Ability to work varied hours, including nights, weekends, and holidays.
5. Physical ability to lift large boxes up to 20 lbs repeatedly.

A minimum of 3 years in luxury sales, with a proven track record in client relationship development and management.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement within a global luxury brand network.

RIMOWA fosters a culture of excellence, innovation, and collaboration, encouraging employees to thrive in a dynamic and supportive environment. As part of a global luxury brand, employees are immersed in a culture that values creativity and professional growth.