Rimowa Client Advisor

Hamburg • Germany

Thursday, January 15, 2026

RIMOWA, a prestigious German Maison under the LVMH Group, is renowned for crafting sophisticated mobility solutions for discerning travelers worldwide. With over 120 years of heritage, RIMOWA seamlessly blends luxury with functionality, maintaining a steadfast commitment to innovation and craftsmanship. As part of the LVMH conglomerate, RIMOWA offers unparalleled opportunities for professional growth within a global network of luxury brands.

1. Enhance and maintain customer relationships through first-class consultations.
2. Serve as a professional point of contact for after-sales inquiries and support.
3. Ensure high-quality processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Minimum of 3 years of experience in a customer-focused role within the luxury sector.

1. Strong customer service orientation with an intuitive sense for luxury.
2. Proficiency in CRM systems and customer interaction.
3. Ability to manage after-sales processes efficiently.

Minimum 3 years of experience in a customer-focused role within the luxury sector.

Competitive and attractive compensation with additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, staff discounts on RIMOWA and LVMH products, lunch tickets, free or subsidized Urban Sports membership, corporate benefits, company pension plan, employer-financed pension commitment, and support through the LVMH Heart Fund.

RIMOWA fosters an international and dynamic work environment within the LVMH Group, emphasizing innovation, craftsmanship, and luxury. The company supports individual career development and offers a supportive atmosphere for personal and professional growth.