Rimowa Client Advisor

Hamburg • Germany

Monday, August 25, 2025

RIMOWA, the esteemed German Maison under the prestigious LVMH Group, has been a pioneer in crafting sophisticated mobility solutions for over 120 years. Renowned for its commitment to luxury and functionality, RIMOWA merges heritage craftsmanship with innovative design. As part of the LVMH conglomerate, RIMOWA benefits from a rich legacy of excellence and a dedication to fostering an inclusive and diverse work environment.

1. Enhance customer relationships through first-class consultations and service.
2. Achieve individual CRM goals and excel in product and repair training.
3. Serve as a professional point of contact for all after-sales inquiries.
4. Ensure first-class processing of repairs from acceptance to return.

1. Experience in the luxury sector is preferred, but new starters are welcome.
2. Fluency in German and English; additional language skills are advantageous.

1. Strong customer focus and intuitive sense for luxury.
2. Passion for consulting and delivering exceptional customer experiences.

Open to individuals with experience in the luxury sector or new starters eager to join the team.

Competitive and attractive compensation with additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, staff discount on RIMOWA products, lunch tickets, free or subsidized Urban Sports membership, corporate benefits, company pension plan, employer-financed pension commitment, international environment, career development opportunities, personal support via Voiio family services, financial and psychological support through the LVMH Heart Fund.

RIMOWA and the LVMH Group celebrate an inclusive and diverse culture, recognizing diversity as a key enabler for business growth. The company fosters an environment where diverse talents can thrive, reflecting its broad consumer base.