Rimowa Client Advisor

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within the conglomerate, renowned for crafting sophisticated mobility tools for discerning travelers worldwide. With a legacy spanning over 120 years, RIMOWA is committed to merging luxury with functionality, underscoring its heritage of craftsmanship and innovation. As part of the LVMH family, RIMOWA offers a dynamic environment where creativity and technical prowess are equally valued.

1. Enhance and maintain customer relationships through exceptional consultations.
2. Serve as a professional point of contact for all after-sales inquiries.
3. Ensure high-quality processing of product repairs, from acceptance to communication with the technical team and return to customers.

1. Minimum of 3 years of relevant experience in a luxury retail environment.

1. Strong customer focus and outgoing personality.
2. Intuitive understanding of luxury products and services.
3. Proficiency in customer relationship management (CRM) systems.

Minimum 3 years of relevant experience in a luxury retail environment.

Competitive and attractive compensation with additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, staff discounts on RIMOWA products, lunch tickets, Urban Sports membership, corporate benefits, company pension plan, employer-financed pension commitment, international work environment, career development opportunities, family support services, and financial and psychological support through the LVMH Heart Fund.

RIMOWA fosters a culture of continuous development and innovation, encouraging employees to explore technical and creative growth opportunities. As part of the LVMH Group, the company offers a vibrant and international work environment, promoting a balance of tradition and modernity.