Rimowa Client Advisor

Frankfurt am Main • Germany

Tuesday, January 6, 2026

RIMOWA, a distinguished member of the LVMH Group, stands as a paragon of luxury and innovation in the realm of travel accessories. With over 120 years of heritage, RIMOWA is renowned for crafting premium mobility tools that cater to discerning travelers worldwide. As part of the prestigious LVMH conglomerate, RIMOWA offers unparalleled opportunities for professional growth and development within a dynamic and international environment.

1. Enhance customer relationships through exceptional consultations and service.
2. Serve as a professional point of contact for all after-sales inquiries.
3. Ensure high-quality processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Minimum of 3 years of relevant experience.

1. Strong customer focus and outgoing personality.
2. Intuitive understanding of luxury products.
3. Proficiency in customer relationship management (CRM).

Minimum 3 years of experience in a customer-facing role, preferably within the luxury sector.

Competitive and attractive compensation with additional profit-sharing system.

30 paid vacation days per year, subsidized JobTicket, staff discounts, lunch tickets, sports membership, corporate benefits, pension plan, and support services.

RIMOWA fosters a culture of innovation, resilience, and excellence, deeply rooted in its century-old heritage. As part of the LVMH Group, the company offers a vibrant and international workplace where creativity and ambition are encouraged and nurtured.