Rimowa Client Advisor

Frankfurt • Germany

Wednesday, June 25, 2025

RIMOWA, a prestigious German Maison under the esteemed LVMH Group, has been at the forefront of crafting sophisticated mobility solutions for over 120 years. Renowned for its commitment to luxury and functionality, RIMOWA seamlessly blends heritage craftsmanship with innovative design, catering to the discerning tastes of global travelers. As part of the LVMH conglomerate, RIMOWA benefits from a rich legacy of excellence and a commitment to fostering diverse talent across its operations worldwide.

1. Enhance customer relationships through exceptional consultations and service.
2. Achieve individual CRM goals and excel in product knowledge and repair training.
3. Serve as a professional point of contact for after-sales inquiries and services.
4. Ensure high-quality standards in product repairs and customer communications.

1. Experience in the luxury sector is preferred, but newcomers are welcome.

1. Fluency in German and English; additional languages are advantageous.
2. Passion for luxury product sales and customer experience.

Beginner level experience in the luxury sector is preferred, but not mandatory.

Competitive salary with profit-sharing opportunities.

Benefits include 30 paid vacation days, subsidized JobTicket, staff discounts, lunch tickets, Urban Sports membership, corporate benefits, a company pension plan, and support through the LVMH Heart Fund.

RIMOWA celebrates an inclusive and diverse culture, integral to its ethos. The company thrives on a diverse workforce, reflecting its broad consumer base and fostering growth through varied talents and backgrounds. As part of the LVMH Group, RIMOWA offers an international and dynamic work environment with numerous opportunities for personal and professional development.