Rimowa Client Advisor

Costa Mesa • USA

Thursday, September 4, 2025

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its exceptional craftsmanship and innovative design in luxury travel essentials. As part of a larger conglomerate, RIMOWA offers a dynamic environment where creativity and excellence are at the forefront of its operations.

1. Achieve personal sales targets and contribute to store sales goals.
2. Educate clients about the company's history and current product offerings.
3. Maintain an active client book to foster new and existing client relationships.
4. Support team members in achieving collective sales objectives.
5. Present oneself in a professional and friendly manner at all times.
6. Ensure prompt follow-up on client purchases, repairs, and inquiries.
7. Continuously build knowledge of company history, new products, and competitors to provide the best customer experience.
8. Operate the store's POS system efficiently, including opening and closing the register.
9. Process payments and returns of merchandise accurately.
10. Conduct inventory counts and adhere to company loss prevention policies.
11. Maintain and execute store merchandising standards.
12. Ensure store readiness and perform housekeeping duties.

1. High school diploma or equivalent.
2. Minimum of 3 years of luxury sales experience.
3. Previous experience in developing and prospecting new clients.
4. Knowledge of fashion, design trends, and a passion for travel.

1. Professional presentation and excellent communication skills, both verbal and written.
2. Strong problem-solving abilities and a positive attitude.
3. Team player with the ability to work varied hours, including nights, weekends, and holidays.
4. Physical ability to lift large boxes up to 20 lbs repeatedly.

A minimum of 3 years in luxury sales, with a focus on client development and relationship management.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

The company fosters a culture of innovation, collaboration, and excellence, encouraging employees to thrive in a supportive and dynamic environment. Emphasis is placed on professional growth and the continuous pursuit of excellence.