Rimowa Client Advisor

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its innovative approach to luxury travel essentials. As part of a prestigious conglomerate, the brand offers employees the opportunity to work in a dynamic environment that values creativity, craftsmanship, and customer-centricity.

1. Achieve personal sales targets through exceptional client relations and product expertise.
2. Educate clients on the brand's history and current product offerings.
3. Maintain an active client book to foster new and existing client relationships.
4. Collaborate with team members to meet store sales objectives.
5. Present oneself professionally and amicably to enhance customer service.
6. Ensure timely follow-up on client purchases, repairs, and inquiries.
7. Continuously build knowledge of company history, new products, and competitors to provide unparalleled customer experiences.
8. Operate the store's POS system efficiently, including opening and closing the register.
9. Process payments and merchandise returns accurately.
10. Conduct inventory counts and adhere to loss prevention policies.
11. Maintain and execute store merchandising standards.
12. Ensure store readiness and uphold housekeeping duties.

1. High school diploma or equivalent.
2. Minimum of 3 years of experience in luxury sales.
3. Proven ability to develop and prospect new clients.
4. Established client book is advantageous.
5. Professional presentation with excellent verbal and written communication skills.
6. Strong problem-solving abilities and a positive, team-oriented attitude.

1. In-depth knowledge of fashion and design trends.
2. Passion for travel and luxury products.
3. Ability to work flexible hours, including nights, weekends, and holidays.
4. Physical capability to lift boxes up to 20 lbs repeatedly.

A minimum of 3 years of experience in luxury sales, with a proven track record of developing and maintaining client relationships.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within a global luxury brand.

RIMOWA fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and passion for luxury travel. The workplace is dynamic and collaborative, with a strong emphasis on personal and professional growth.