Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Rimowa was available until Wednesday, January 21, 2026, but applications are no longer being accepted.
Rimowa Client Advisor
RIMOWA, a prestigious German Maison under the LVMH Group, is renowned for its innovative and resilient travel products. With a rich heritage spanning over 125 years, RIMOWA is committed to crafting essential tools for a lifetime of travel, embodying function, resilience, and longevity. As part of the LVMH conglomerate, RIMOWA benefits from a global presence and a commitment to diversity and inclusion, reflecting its broad consumer base.
- Deliver an exceptional and memorable client experience, ensuring each customer embarks on a personal RIMOWA journey.
- Cultivate long-term relationships with clients, fostering brand loyalty through effective use of company tools.
- Coordinate with the client care department to assist with special requests and perform repairs.
- Exhibit teamwork by learning about RIMOWA products, brand, and history, and collaborating effectively with colleagues.
- Minimum 3 years of experience in the luxury retail sector.
- Fluency in Spanish and English; additional languages are advantageous.
- Passion for storytelling, lifestyle, luxury, and travel.
- Enthusiasm for retail and delivering memorable client experiences.
- Keen eye for visual details and a commitment to achieving team objectives.
- Proactive approach to client engagement and relationship building.
Candidates must possess a minimum of 3 years of experience in the luxury retail sector.
RIMOWA offers a dynamic work environment that celebrates diversity and inclusion, providing opportunities for career growth within the LVMH Group.
RIMOWA fosters an inclusive and diverse workplace culture, valuing a range of backgrounds, skills, and capabilities. The brand emphasizes collaboration, innovation, and a shared commitment to delivering exceptional client experiences.
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