Rimowa Client Advisor

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within this esteemed conglomerate. Renowned for over 120 years, RIMOWA crafts sophisticated mobility solutions for the discerning traveler, blending luxury with functionality. The brand is celebrated for its heritage, craftsmanship, and unwavering commitment to innovation, making it a coveted employer for those passionate about the luxury fashion industry.

1. Enhance customer relationships through exceptional consultations, embodying the brand's luxury ethos.
2. Serve as a professional point of contact for all after-sales inquiries, ensuring continued customer satisfaction.

1. Experience in the luxury sector is preferred, but newcomers with a passion for luxury sales are welcome.
2. Fluency in English is required, with additional language skills being advantageous.

1. Strong customer service orientation with a focus on luxury.
2. Excellent communication and interpersonal skills.
3. Ability to work effectively in a team environment.

Minimum of 3 years of experience in a relevant field, preferably within the luxury sector.

A competitive salary with additional profit sharing and bonus scheme.

Staff discounts on RIMOWA products, regular LVMH Family & Friends offers, financial and psychological support through the LVMH Heart Fund, and opportunities for career development within the LVMH Group.

RIMOWA fosters a dynamic and international work environment, encouraging personal and professional growth. The company values innovation, craftsmanship, and the pursuit of excellence, offering employees the opportunity to engage in exciting projects and continuous learning through product and leadership training.