Rimowa Client Advisor

RIMOWA, a distinguished member of the LVMH Group, stands as a paragon of luxury and innovation in the realm of travel accessories. As the first German Maison within the LVMH conglomerate, RIMOWA has been crafting exceptional mobility tools for over 120 years, blending heritage craftsmanship with modern functionality. The brand is committed to fostering a dynamic work environment that encourages professional growth and creativity.

1. Enhance customer relationships through first-class consultations, embodying an outgoing and luxury-focused demeanor.
2. Serve as a professional point of contact for all after-sales inquiries, ensuring continued customer satisfaction beyond the initial purchase.

1. Experience in the luxury sector is preferred, though newcomers with a passion for luxury sales are welcome.

1. Fluency in English is required; additional language skills are advantageous.
2. Strong customer service orientation with a passion for luxury products.

Minimum 3 years of experience in a related field, preferably within the luxury sector.

A competitive salary complemented by a profit-sharing and bonus scheme.

Staff discounts on RIMOWA products, regular LVMH Family & Friends offers, financial and psychological support through the LVMH Heart Fund, and access to an international and exciting work environment.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to pursue their ambitions within a supportive and dynamic environment. As part of the LVMH Group, employees benefit from a wealth of resources and opportunities for career advancement.