Rimowa Client Advisor

Amsterdam • Netherlands

Monday, February 24, 2025

RIMOWA, a prestigious German Maison within the esteemed LVMH Group, has been a pioneer in crafting sophisticated mobility tools for discerning travelers for over 120 years. As part of the LVMH conglomerate, RIMOWA is committed to creating products that seamlessly blend luxury with functionality, while honoring its rich heritage of craftsmanship and innovation. The brand offers a dynamic environment where employees are encouraged to grow both technically and creatively, making it an ideal place for ambitious individuals.

1. Enhance customer relationships through exceptional consultations and service.
2. Achieve individual CRM goals and excel in product and repair training to deliver outstanding customer interactions.
3. Serve as a professional point of contact for all after-sales inquiries.
4. Ensure first-class processing of repairs, from acceptance to communication with the technical team and return to customers.

1. Experience in the luxury sector is preferred, but new starters are welcome.

1. Fluency in Dutch and English; additional language skills are advantageous.
2. Passion for selling luxury products and enhancing customer experiences.

Experience in the luxury sector is preferred, but new starters are welcome.

Competitive and attractive compensation with additional profit-sharing system.

24 paid vacation days per year, travel and meal allowances, staff discounts on RIMOWA products, LVMH Family & Friend offers, a RIMOWA Essential Ambassador suitcase after six months on a permanent contract, and financial and psychological support through the LVMH Heart Fund.

RIMOWA fosters an international and exciting environment within the LVMH Group, offering employees opportunities for individual career development and involvement in exciting projects. The company values ambition and provides a supportive atmosphere for personal and professional growth.