Rimowa Brand Ambassador

London • UK

Wednesday, June 4, 2025

RIMOWA, a distinguished German Maison under the LVMH Group, has been at the forefront of redefining travel since 1898. Renowned for crafting mobility tools that epitomize luxury and functionality, RIMOWA is committed to innovation while honoring its century-old heritage and craftsmanship. As part of the prestigious LVMH conglomerate, RIMOWA offers a unique blend of tradition and modernity, making it a coveted employer in the luxury goods sector.

1. Instill passion and pride for the RIMOWA brand among customers and store team.
2. Embody the brand image and adhere to dress codes and appearance guidelines.
3. Maintain store standards in line with visual merchandising guidelines.
4. Deliver world-class customer service consistently.
5. Educate clients about the brand and build lasting relationships.
6. Introduce complementary products to drive sales and achieve targets.
7. Process sales professionally while maintaining client relationships.
8. Gather and manage client CRM details for personalized follow-up.
9. Stay informed about product lines, market trends, and competition.
10. Support stock control and management as directed by management.
11. Assist with special requests, including repairs and special orders.
12. Ensure adherence to company policies and procedures.

1. Minimum 3 years of experience in a similar role.

1. Passion for retail and sales.
2. Commitment to achieving and exceeding targets.
3. Proactive and positive attitude.
4. Excellent personal presentation.
5. Understanding of Retail KPIs.
6. Fluency in English; additional languages are advantageous.

Candidates must possess a minimum of 3 years of experience in a similar capacity, demonstrating a strong background in retail and sales within the luxury sector.

RIMOWA offers a dynamic work environment with opportunities for personal and professional growth within the prestigious LVMH Group.

RIMOWA fosters a culture of innovation and excellence, where employees are encouraged to embody the brand's values of luxury, craftsmanship, and functionality. The workplace is dynamic and supportive, offering opportunities for growth within the LVMH Group.