Rimowa Assistant Store Manager

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its premium luggage and travel accessories. As part of a prestigious conglomerate, RIMOWA embodies a commitment to quality, innovation, and exceptional customer experiences, offering employees a dynamic environment to grow and excel.

1. Lead the team in achieving personal and store sales goals.
2. Demonstrate sales leadership by actively engaging on the selling floor.
3. Provide feedback to the Store Manager on product assortment, buying trends, and customer requests.
4. Train team members in selling techniques and product knowledge.
5. Exemplify the highest level of service for a luxury brand while cultivating new and existing clients.
6. Act as a brand ambassador, engaging with the community and seeking outreach/networking opportunities.
7. Coach the sales team on performance, provide professional development, and nurture corporate culture.
8. Motivate the sales team by creating a fun work environment.
9. Implement RIMOWA clienteling practices to enhance team members' business and overall store performance.
10. Communicate with the manager to ensure inventory meets business needs.
11. Manage all repair processes in accordance with RIMOWA policy and procedures while providing exceptional customer service.
12. Conduct inventory counts, manage RTVs, and oversee stock movement.
13. Ensure accurate and efficient receipt and transfer of all goods.
14. Maintain operation of all POS functions to ensure accurate store reporting and accounting.
15. Assist in weekly and monthly sales/marketing reports using Excel and Cegid.
16. Manage facilities issues as they arise while controlling operational costs.
17. Merchandise the store and execute window displays in accordance with company directives for collections.
18. Maintain all display fixtures, lighting, and marketing material.

1. Completion of a High School diploma or equivalent.
2. Must possess at least 3 years’ experience in a retail environment.
3. Experience working in a luxury retail environment is an asset.
4. Proven ability to drive sales from start-up, execute events, and collaborate with marketing.
5. Preferred to have a strong existing network in the industry and/or community.
6. Required to lift boxes up to 20lbs repeatedly.
7. Able to work evenings, weekends, and holidays.

1. Exceptional client relations and product knowledge.
2. Sales leadership and team management.
3. Inventory and stock management.
4. Operational proficiency with POS systems.
5. Visual merchandising expertise.

Minimum of 3 years in a retail environment, with luxury retail experience preferred.

High School diploma or equivalent.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

RIMOWA fosters a culture of excellence and innovation, where employees are encouraged to engage with the brand's rich heritage and contribute to its ongoing success. The work environment is dynamic and collaborative, with a strong emphasis on professional growth and community involvement.