Rimowa Assistant CRM & Training Coordinator

Paris • France

Tuesday, March 18, 2025

RIMOWA, a prestigious German brand under the LVMH Group, is renowned for its commitment to crafting essential travel tools that blend functionality with luxury, heritage with innovation, and craftsmanship with design. With over 120 years of history, RIMOWA stands as a beacon of quality and innovation in the luxury travel industry.

1. Prepare weekly and monthly reports on CRM performance, focusing on acquisition, clienteling, and loyalty.
2. Monitor and support clienteling campaigns for product launches.
3. Assist in the development and execution of client retention and loyalty programs.
4. Develop CRM training materials and support boutique operational requests related to CRM.
5. Collaborate with the Training Manager to track retail and training KPIs, identify inconsistencies, and propose improvements.
6. Organize training activities, including participant lists, feedback evaluations, progress reports, and certifications.
7. Support engagement with the mobile learning tool and create communications to motivate users.
8. Contribute to the development of materials for new store openings and initiatives.
9. Stay informed about the latest trends in learning methods and technologies to propose innovative training approaches.

1. Enrollment in a business school with a focus on Marketing, Economics, or Business Management.
2. Proficiency in Microsoft Office tools and strong analytical skills.
3. Fluency in English and French to communicate effectively within the EMEA region.

1. Analytical skills with a strong aptitude for data interpretation.
2. Proficiency in Microsoft Office Suite.
3. Excellent communication skills in English and French.
4. Ability to work collaboratively in a multicultural environment.

Beginner level experience is acceptable, ideally with some exposure to CRM or training environments.

Currently enrolled in a business school with a specialization in Marketing, Economics, or Business Management.

Opportunity to work in a leading luxury brand under the LVMH Group, with exposure to international markets and professional development in CRM and training.

RIMOWA celebrates an inclusive and diverse culture, valuing a wide range of backgrounds, skills, and capabilities. Diversity is seen as a key enabler for growth, reflecting the brand's broad consumer base and fostering an environment of innovation and collaboration.