Richemont Senior Sales Associate

A. Lange & Söhne is a German haute horlogerie Maison renowned for technical mastery, hand-finished movements and restrained, timeless design. As part of an established luxury group, the brand operates exclusive boutiques and seeks individuals who can represent its artisanal heritage and exacting standards at the point of sale.

1. Achieve and exceed boutique sales targets through proactive client acquisition and relationship development.
2. Develop and maintain long-term relationships with VIP and prospective clients, delivering tailored clienteling and follow-up.
3. Provide authoritative product advice and communicate technical horological features with clarity and professionalism.
4. Execute boutique merchandising and visual standards to preserve the brand’s aesthetic and presentation guidelines.
5. Coordinate after‑sales service enquiries and liaise with regional service centres to ensure a seamless client experience.
6. Manage stock, deliveries and inventory controls in accordance with brand processes and loss‑prevention protocols.
7. Mentor and support junior sales staff; contribute to in-store training and knowledge sharing.
8. Represent the brand at client events, trunk shows and private appointments as required.

1. Proven track record in luxury retail sales with consistent achievement of targets.
2. Demonstrable knowledge of or strong interest in haute horlogerie; prior experience selling watches or fine jewellery preferred.
3. Exceptional interpersonal, negotiation and clienteling skills with a focus on discretion and long-term relationship building.
4. Professional presentation, polished communication skills and the ability to present technical product details to discerning clients.
5. Right to work in the UAE and flexibility to work retail hours, including evenings and weekends.

1. Clienteling
2. Luxury retail sales
3. Horology product knowledge
4. Visual merchandising
5. Inventory control and stock management
6. CRM and POS systems
7. Event and trunk-show facilitation
8. Bespoke client service and VIP relations

Typically requires 3+ years of experience in luxury retail sales, with at least 1–2 years preferred in watches or high‑end jewellery and demonstrated success in building VIP client portfolios.

High school diploma required; tertiary qualification in business, hospitality, retail management or a related field advantageous.

The Maison values craftsmanship, precision and understated excellence; colleagues are expected to embody meticulous standards and a client-first ethos. The working environment is discreet, collaborative and focused on long-term client relationships and product knowledge.