Richemont Salesforce QA Lead

Richemont, a distinguished name in the luxury goods sector, is renowned for its prestigious Maisons, each with a unique heritage and expertise. As part of a global conglomerate, Richemont offers unparalleled opportunities for career growth and innovation, particularly within its Luxury New Retail (LNR) Technology division, which is at the forefront of client engagement solutions.

1. Develop and implement a comprehensive testing strategy.
2. Manage the C360 Service Cloud testing team in executing test plans and test cases.
3. Write, review, approve, and execute test cases.
4. Collaborate with Business Analysts to write test cases.
5. Plan and support System Integration Testing (SIT) and User Acceptance Testing (UAT) sessions, leading related ceremonies.
6. Manage the non-regression testing strategy.
7. Monitor and report on testing activities.
8. Utilize test automation tools effectively.
9. Conduct performance testing and optimize system performance.
10. Collaborate with developers to resolve issues and enhance system quality.
11. Stay updated with the latest Salesforce features and assess their relevance to the organization.

1. Bachelor's degree in Business Administration, Information Technology, or a related field.
2. 3+ years of experience as a QA Lead with a focus on Salesforce implementations.
3. Salesforce Administrator certification.
4. Solid understanding of Salesforce platform capabilities.
5. Experience in Agile delivery methodologies.
6. Strong understanding of Salesforce data model, security model, and best practices.
7. Fluent in English.

1. Strong communication and interpersonal skills.
2. Ability to collaborate effectively with stakeholders at all levels.
3. Proficiency in Confluence, Jira, and Zephyr.
4. Ability to work in a complex, fast-paced, distributed environment.

A minimum of 3 years of experience as a QA Lead focused on Salesforce implementations is required.

Bachelor's degree in Business Administration, Information Technology, or a related field.

Richemont offers a dynamic work environment with opportunities for professional growth, access to cutting-edge technology, and the chance to work with some of the most prestigious luxury brands in the world.

Richemont fosters a culture of innovation and excellence, encouraging its employees to push boundaries and deliver exceptional results. The company values diversity and inclusivity, creating a collaborative and supportive workplace where creativity and individuality are celebrated.