Richemont Sales Associate

Richemont is a Switzerland‑based luxury goods group and a global leader in high‑end jewellery, watchmaking and accessories. As a house of maisons, Richemont brings together prestigious brands and boutiques worldwide and emphasizes craftsmanship, refined client experiences and long‑term stewardship of heritage maisons.

1. Deliver exceptional, personalised client service and cultivate long‑term relationships through proactive clienteling and follow‑up
2. Achieve and exceed individual and boutique sales targets through consultative selling and closing techniques
3. Maintain expert product knowledge across jewellery, watches and accessories; advise clients on craftsmanship, provenance and care
4. Support visual merchandising and maintain boutique presentation to brand standards
5. Process sales transactions, returns and exchanges accurately using the point‑of‑sale system; assist with inventory control and stock replenishment
6. Participate in boutique events, private appointments and client‑focused initiatives; collaborate with the team to optimise boutique performance

1. Proven ability to deliver high‑calibre client service in a retail environment; previous luxury retail experience preferred
2. Legally entitled to work in Canada
3. Flexible availability including evenings, weekends and occasional holidays to meet boutique needs
4. Strong interpersonal skills with polished presentation and professional demeanour

1. Clienteling and relationship management
2. Consultative selling and closing techniques
3. Visual merchandising and product presentation
4. Inventory control and stock management
5. Point‑of‑sale transaction handling

Typically 1–3 years of retail sales experience; prior experience in luxury or boutique environments and demonstrable success meeting sales targets is preferred.

High school diploma or equivalent; post‑secondary studies in retail, hospitality, fashion or a related discipline are an advantage.

Richemont cultivates a culture that values heritage craftsmanship, meticulous attention to detail and exemplary client service. The workplace prioritises teamwork across maisons and offers exposure to refined product knowledge and high‑touch clientelling practices.