Richemont Operations Manager

Richemont is a leading luxury goods group that houses several prestigious maisons across jewellery, watchmaking, leather goods and accessories. As a global maison-driven organisation, Richemont combines rigorous standards of artisanal craftsmanship with international commercial networks and a commitment to long-term brand stewardship.

1. Lead day-to-day site operations to ensure on-time delivery, cost control and adherence to luxury-quality standards.
2. Develop and execute production planning, resource allocation and capacity forecasting across SKUs and product lines.
3. Implement and monitor quality assurance protocols, corrective actions and continuous-improvement initiatives (Lean, Kaizen).
4. Manage supply‑chain and vendor relationships, coordinating inbound materials, inventory levels and distribution to meet order fulfilment targets.
5. Establish, track and report operational KPIs; drive performance reviews and implement remediation plans where necessary.
6. Ensure workplace health & safety, regulatory compliance and corporate governance at site level.
7. Line-manage cross-functional teams including production, quality, logistics and maintenance; recruit, coach and develop talent to meet growth objectives.
8. Collaborate with central functions (design, sourcing, planning, finance) and external stakeholders to align operations with brand and commercial objectives.

1. Proven leadership in a manufacturing or production environment within the luxury, fashion or premium consumer goods sector.
2. Track record of delivering operational improvements and meeting production targets while maintaining stringent quality standards.
3. Strong knowledge of Lean manufacturing principles and continuous-improvement methodologies.
4. Proficiency in operations planning and inventory management with a data-driven approach to KPI monitoring.
5. Demonstrable capability to manage cross-functional teams and to influence stakeholders at regional and central levels.

1. Production planning
2. Quality assurance and control
3. Lean Manufacturing / Kaizen
4. Inventory & warehouse management
5. Vendor and supplier management
6. ERP systems (e.g., SAP)
7. Advanced Microsoft Excel and data analysis
8. KPI development and performance reporting
9. Health, safety and regulatory compliance
10. Project management

Typically requires 5+ years of progressive operations experience, including at least 2–3 years in a managerial role within manufacturing or production for luxury or premium goods. Experience must demonstrate successful delivery of production targets, quality programs and cross-functional collaboration.

Bachelor's degree in Engineering, Supply Chain Management, Industrial Management, Business Administration or a related discipline; equivalent professional experience may be accepted.

Richemont promotes a culture that values artisanal excellence, meticulous quality and long-term brand stewardship. Teams operate in a collaborative, maison-oriented environment where technical craftsmanship and continuous improvement are balanced with international commercial ambition and responsible business practices.