Richemont IT Project Manager

Milan • Italy

Monday, September 1, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious maisons and commitment to excellence. As part of a global conglomerate, Richemont offers unparalleled opportunities for career growth and development within a diverse and dynamic environment.

1. Define project boundaries and deliverables at the Full-Service Support (FSS) level.
2. Participate in budget and resource planning, as well as quarterly reviews, in collaboration with project requesters.
3. Manage project budgets and propose amendments in coordination with stakeholders.
4. Develop and maintain project and activity roadmaps.
5. Capture activities and needs from relevant entities and Group IT.
6. Implement projects within the area of expertise.
7. Coordinate resources to support on-site delivery.
8. Adhere to Group IT project management methodologies for service management delivery.
9. Act as a liaison between business and IT stakeholders to define project scope.
10. Plan and allocate resources effectively.
11. Coordinate activities through the project closure phase, ensuring adherence to scope, time, and budget.
12. Ensure quality deliverables and measure client satisfaction.
13. Identify and manage project issues and risks.
14. Maintain consistent reporting and communication strategies throughout the project lifecycle.
15. Define services to be provided by FSS in collaboration with GT teams.
16. Contribute to the definition of KPIs and SLAs related to project deliverables.
17. Ensure a smooth transition to operational teams.

1. 5 to 10 years of experience in project management, preferably in the luxury or retail sector.
2. Experience in a transversal environment.
3. Fluency in Italian and English.

1. Basic knowledge of Networking, particularly Cisco and Cisco Meraki.
2. Basic knowledge of Hosting platforms, including Nutanix and Cloud-based IaaS/PaaS/SaaS solutions.
3. Intermediate knowledge of Windows.
4. Strong proficiency in MS Office, with a focus on collaboration tools such as Teams, SharePoint, and OneDrive, and project management tools like MS Project.
5. Basic knowledge of voice solutions, mainly Cisco-based.
6. Knowledge of ServiceNow or similar tools for incident, problem, change, and asset management.
7. Deep understanding of ITIL processes, especially incident, change, problem, and asset management.

5 to 10 years of experience in project management, preferably in the luxury or retail sector, with a proven track record of operating in a transversal environment.

Richemont offers a supportive and inclusive work environment that values diversity and fosters professional growth. Employees benefit from opportunities for career advancement and personal development within a prestigious global luxury group.

Richemont prides itself on its rich diversity of arts, cultures, and human skills, fostering an environment where untapped potential is nurtured. The company values freedom, collegiality, loyalty, and solidarity, while promoting empathy, curiosity, courage, humility, and integrity. Richemont is committed to caring for the world and its communities.