Richemont E-Commerce Fraud Analyst

Shelton • USA

Tuesday, August 26, 2025

Richemont, a prominent player in the luxury goods sector, is renowned for its prestigious Maisons that produce and sell high-end jewelry, watches, and fashion accessories. As part of the Richemont Group, Richemont Americas is committed to fostering an inclusive and diverse workplace, reflecting the dynamic world in which it operates. The company values creativity and knowledge, striving for excellence in all endeavors.

1. Utilize data analytics to identify and interpret fraud trends.
2. Assist in the preparation of monthly and quarterly fraud reports.
3. Provide ad hoc reporting to Maisons and leadership teams.
4. Serve as a subject matter expert on fraud and chargeback matters.
5. Investigate high-risk transactions for potential fraudulent activities.
6. Process chargebacks by collecting evidence and documentation from various departments.
7. Collaborate with management and other departments to develop Anti-Fraud policies and procedures.
8. Liaise with internal and external teams to provide expertise on new products and updates.
9. Ensure compliance with payment, privacy, and data security regulations.
10. Communicate effectively with Boutiques and Maisons.
11. Work independently to achieve personal and team objectives.
12. Meet deadlines and resolve issues with minimal supervision.

1. Bachelor’s degree in Business Administration, Criminal Justice, or a related field preferred.
2. Fraud-related certifications such as CFE, CAMS, or MRC are advantageous.

1. Proficiency in fraud detection platforms and strategies for eCommerce.
2. Advanced Excel skills including VLookups and Pivot Tables.
3. In-depth understanding of the chargeback process across payment networks.
4. Knowledge of PCI DSS regulations.
5. Proficiency with Microsoft Office Suite and CRM tools.
6. Strong analytical, quantitative, and problem-solving skills.
7. Excellent written and verbal communication skills.
8. Fluency in Spanish and/or Portuguese is preferred.

A minimum of 3 years of experience in 'Card Not Present' fraud within an eCommerce or financial institution setting.

Bachelor’s degree in Business Administration, Criminal Justice, or related field preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are encouraged to participate in community initiatives with volunteer days off.

Richemont Americas is dedicated to creating a vibrant workplace culture that celebrates diversity and inclusion. The company encourages creativity and innovation, fostering an environment where employees are empowered to contribute to the community and craft the future of luxury.