Richemont Director, Retail Facilities Management

Richemont is a leading luxury goods group comprising maisons renowned for craftsmanship in jewellery, watches, leather goods and accessories. As a global luxury employer, Richemont balances heritage brand stewardship with an emphasis on quality, client experience and long-term value creation across retail, wholesale and digital channels.

1. Provide strategic leadership for facilities and store operations across the retail portfolio in the assigned territory, aligning facilities strategy with brand and retail objectives.
2. Manage capital projects including store openings, renovations and fit-outs from concept through delivery, ensuring quality, budget and timeline control.
3. Oversee preventive and reactive maintenance programs, building systems (MEP), and lifecycle planning to preserve brand standards and operational continuity.
4. Direct vendor and contractor management, including procurement, contract negotiation, service-level agreements and performance oversight.
5. Develop and manage facilities budgets, CAPEX forecasting and cost-control measures; report on spend, KPIs and project status to senior stakeholders.
6. Ensure compliance with local building codes, fire, health & safety regulations and corporate risk standards; lead store inspections and remedial action plans.
7. Partner with cross-functional teams (retail operations, real estate, security, visual merchandising, IT) to support store initiatives and business continuity.
8. Drive sustainability and energy-efficiency initiatives within the store estate, sourcing opportunities to reduce operating costs and environmental impact.
9. Build and develop a high-performing facilities team; define roles, objectives and professional development plans.

1. Bachelor’s degree in engineering, facilities management, construction management, architecture or a related discipline; advanced degree preferred.
2. Professional certifications preferred (e.g., CFM, PMP or equivalent).
3. Proven leadership experience managing multi-site retail or hospitality facilities teams and external contractors.
4. Demonstrable knowledge of building systems (HVAC, electrical, plumbing), code compliance and life-safety requirements.
5. Strong financial acumen with experience managing CAPEX and OPEX budgets and forecasting.

1. Capital project management
2. Vendor and contractor management
3. Budgeting and financial control for CAPEX/OPEX
4. Preventive maintenance and lifecycle planning
5. Health, safety and code compliance
6. Contract negotiation
7. Stakeholder management and cross-functional collaboration
8. Energy efficiency and sustainability initiatives
9. Change and crisis management
10. Microsoft Office (Excel, PowerPoint, Word)

Approximately 8–12 years of progressive facilities or construction management experience, with at least 5 years in a senior or director-level role managing multi-site retail, hospitality or luxury environments. Experience with store openings, renovations and managing third-party contractors is essential.

Bachelor’s degree in engineering, facilities management, construction management, architecture or related field; master’s degree or equivalent professional certifications preferred.

Richemont cultivates a culture of craftsmanship, discretion and long-term brand stewardship. Employees operate in a collaborative, detail-oriented environment where client experience and product quality are paramount, and sustainability and professional development are increasingly prioritized.