Richemont Customer Service Logistics Administrator

Richemont, a leader in the luxury goods sector, is renowned for its prestigious portfolio of brands, including Cartier, Van Cleef & Arpels, and Montblanc. As part of Richemont Americas, the company is committed to fostering a diverse and inclusive workforce that reflects the varied backgrounds of its clientele and communities. This commitment to diversity fuels creativity and innovation, driving the company towards excellence.

1. Process spare parts and stock reception, packing, and unpacking for local and international shipments, intercompany transfers, and stock postings to meet departmental goals.
2. Receive and open parcels from carriers in compliance with strict security guidelines.
3. Pack parcels with products and corresponding packaging according to security protocols.
4. Prepare hazmat shipments in accordance with FAA guidelines and company policies.
5. Ensure accurate completion of shipping labels and documentation as per company procedures.
6. Fill out Bills of Lading and Airway bills for local, international, and high-value shipments.
7. Manage the Receiving/Unpacking/Shipping Mailbox and respond to internal client inquiries promptly.
8. Order packaging and supplies to support departmental processes.
9. Deliver incoming items and supplies to internal staging areas based on recipient and department.

1. High school diploma required; college degree preferred.
2. Minimum of 2 years experience in a production-based environment preferred.
3. Previous experience with SAP is advantageous.
4. Ability to be proactive, follow directions, make decisions, solve problems, and adapt to change.
5. Excellent verbal, written, and interpersonal communication skills.
6. Proficient in Microsoft Office and Windows.

1. Attention to detail and accuracy in handling shipments.
2. Strong organizational and multitasking abilities.
3. Proficiency in using box cutters, tape machines, tape guns, and air film machines.
4. Ability to stand for extended periods and lift up to 40 pounds.

A minimum of 2 years in a production-based environment is preferred, with experience in logistics or customer service roles being advantageous.

High school diploma required; college degree preferred.

Salary is negotiable based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include wellness reimbursement, paid time off, and volunteer time off days.

Richemont fosters a culture of innovation and excellence, driven by a commitment to diversity and inclusion. The company values creativity and knowledge, encouraging employees to contribute to a dynamic and supportive work environment. Richemont is dedicated to crafting a future where employees can thrive both professionally and personally.