Rabanne Brand Ambassador

Rabanne is a maison recognised for provocative design and distinctive fragrances, operating at the intersection of fashion and beauty. The brand positions itself within the luxury retail sphere and partners with premium department stores to deliver curated, experiential client engagements.

1. Deliver an exceptional, personalised client experience at the Selfridges counter, representing Rabanne's aesthetic and product values.
2. Drive retail sales and meet or exceed individual and counter KPIs through proactive selling and client development.
3. Develop and maintain a client database (clienteling), schedule follow-ups, and nurture long-term customer relationships.
4. Possess and communicate expert product knowledge across the fragrance and beauty portfolio; advise clients on product usage and complementarity.
5. Ensure the counter is impeccably merchandised and stocked; manage inventory, replenishment and sample allocation.
6. Collaborate with the Selfridges store team and Rabanne marketing on events, launches and in-store activations.
7. Comply with store procedures, cash handling, health & safety and brand presentation standards.

1. Proven customer-facing experience in luxury beauty, fragrance or premium retail environments.
2. Strong interpersonal skills with the ability to build rapport and convert prospective clients into repeat customers.
3. Demonstrable sales track record with experience meeting individual targets.
4. Flexible availability to work retail hours including weekends and peak trading periods.
5. Right to work in the UK.

1. Clienteling
2. Retail sales
3. Luxury client service
4. Visual merchandising
5. Stock management
6. Point-of-sale (POS) systems
7. Fragrance and beauty product knowledge
8. Customer relationship management (CRM)

Typically 1+ years of hands-on experience in luxury beauty or fragrance retail; experience working on a department-store counter is strongly preferred.

Secondary education; vocational qualifications in beauty, cosmetics or retail are advantageous but not mandatory.

The brand environment is client-centric, fast-paced and detail-driven, with a strong emphasis on personal presentation and experiential selling. Team members operate within a collaborative retail setting that prioritises creativity, high standards and direct engagement with a discerning luxury clientele.