Qeelin Sales Associate

Qeelin is a contemporary fine-jewellery house that blends Chinese cultural references with modern luxury craftsmanship. The brand operates boutiques across key global markets and is part of a major luxury group, bringing boutique-scale creativity together with the governance and commercial rigour of an international parent company.

1. Deliver exceptional, personalised service in strict accordance with Qeelin service standards at every stage of the client journey.
2. Proactively engage clients to present collections, advise on product features and styling, and drive conversion to achieve assigned sales targets.
3. Monitor market trends and competitor activity; provide informed, professional guidance to clients to enhance brand perception and loyalty.
4. Operate store processes and tools accurately; ensure full compliance with group and brand commercial policies and operational procedures.
5. Maintain merchandise security and adhere to loss-prevention measures to minimise theft and shrinkage.
6. Uphold the brand’s image through professional appearance and conduct; perform additional duties as assigned by the store management team.

1. High school diploma or equivalent; vocational retail or luxury sales training is advantageous.
2. Polished interpersonal skills with the ability to build rapport and cultivate long-term client relationships.
3. Customer-focused attitude with strong commercial awareness and a results-driven mindset.
4. Professional appearance and the ability to adhere to brand grooming and behavioural standards.
5. Demonstrable ability to follow operational policies, point-of-sale procedures, and inventory control protocols.

1. Brand-standard clienteling and personalised service delivery
2. Visual merchandising and in-store presentation
3. Sales techniques and conversion optimisation
4. Inventory control and loss-prevention procedures
5. Familiarity with store operational tools and point-of-sale systems
6. Market and competitor analysis for client advisory

Preferably 1–2 years of retail or luxury sales experience; prior boutique experience and a track record of meeting sales targets are highly desirable.

High school diploma or equivalent

Qeelin combines a respect for Chinese heritage with contemporary design sensibilities, fostering a client-centric, service-oriented workplace. The brand values craftsmanship, attention to detail and teamwork, operating within the structure and commercial standards of a major luxury group.