Qeelin Sales Associate
Qeelin, a distinguished brand within the global luxury conglomerate Kering, epitomizes a harmonious blend of Chinese symbolism and contemporary elegance. Established in 2004, Qeelin is renowned for its exquisite fine jewellery that reimagines traditional motifs with modern flair, offering pieces that are both culturally rich and suitable for everyday wear. The brand is celebrated for its iconic Wulu collection, which draws inspiration from the legendary Chinese gourd, a symbol of good fortune. As part of Kering, Qeelin benefits from the group's extensive resources and commitment to innovation and excellence in the luxury sector.
- Deliver exceptional luxury clienteling and customer service to build and maintain customer relationships and loyalty.
- Expand and nurture a portfolio of new and returning customers.
- Address customer inquiries and complaints, ensuring satisfactory resolutions for both customers and the company.
- Coordinate VIP events to enhance client engagement.
- Maximize sales performance to achieve boutique team targets and key performance indicators (KPIs).
- Develop high-value sales records.
- Support boutique operations and administration, maintaining top-quality standards.
- Conduct regular stock checks and assist with annual inventory audits.
- Execute ad-hoc tasks as assigned.
- Minimum of 1 year of relevant experience in luxury retail sales.
- Experience in jewellery is preferred; candidates from the fashion industry are also considered.
- Immediate availability is preferred.
- Strong team player with a results-oriented mindset.
- Proficiency in Cantonese, Mandarin, and English.
Candidates should possess at least one year of experience in luxury retail sales, with a preference for those with a background in jewellery or fashion.
The position offers a unique opportunity to work in Hong Kong under the headquarters, contributing to global initiatives with a fashion-forward perspective. The company emphasizes talent development, fostering an entrepreneurial spirit and business agility in a dynamic work environment.
Qeelin promotes a startup mindset within a fast-paced, innovative setting where business agility is paramount. The company is dedicated to nurturing talent and empowering teams, providing a stimulating and fulfilling workplace where employees can realize their full potential.
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