Qeelin Contract After-Sales Service Coordinator

Hong Kong • China

Wednesday, March 19, 2025

Qeelin, a distinguished name in the realm of fine jewellery, is renowned for its innovative fusion of Chinese symbolism and contemporary design. Established in 2004, Qeelin is part of the prestigious Kering Group, a global leader in luxury goods. The brand is celebrated for its exceptional craftsmanship and creative reinterpretation of traditional symbols, offering pieces that are both culturally rich and modern. Qeelin's iconic collections, such as the Wulu, exemplify its commitment to infusing heritage with a playful modern twist.

1. Address after-sales service inquiries from international markets.
2. Support and assist in the preparation of monthly reports on after-sales service cases globally.
3. Coordinate with vendors and local workshops worldwide for handling repairs, services, contracts, quotations, and deliveries.
4. Perform administrative tasks and any ad-hoc duties as assigned by the supervisor.

1. Diploma or higher educational attainment.

1. Proficiency in Microsoft Office, particularly Excel and PowerPoint.
2. Customer-oriented with decision-making abilities.
3. Strong interpersonal and communication skills.
4. Proficiency in English and Chinese; Mandarin is advantageous.

A minimum of 2-3 years of experience in customer service, preferably within the retail sector.

Diploma or higher.

Opportunity to work at the Hong Kong headquarters, contributing to global initiatives and fostering a startup mindset within a dynamic environment.

Qeelin fosters an entrepreneurial spirit, encouraging innovation and agility within its teams. The company is committed to talent development, creating a stimulating workplace where employees are empowered to reach their full potential. The environment is fast-paced and fulfilling, promoting a culture of creativity and strategic thinking.