Qeelin Assistant Retail Training Manager

Shanghai • China

Monday, February 9, 2026

Qeelin, a distinguished name in the luxury jewelry sector, operates under the auspices of the Kering Group, a global leader in luxury fashion. Known for its fusion of traditional Chinese motifs with contemporary design, Qeelin offers a unique work environment that champions creativity and innovation. As part of the Kering family, employees benefit from a wealth of resources and opportunities for professional growth within the luxury industry.

1. Assist the line manager in developing and implementing retail excellence initiatives, special projects, operating plans, and budgets in Mainland China.
2. Ensure the implementation of retail excellence standards in alignment with brand guidelines to maintain consistency with the brand's image and service standards.
3. Develop and oversee customer-centric initiatives aimed at driving growth, profitability, and customer satisfaction.
4. Analyze key performance indicators (KPIs) and implement actions to enhance client engagement and boost sales performance.
5. Ensure training materials and tools are well-developed and updated to meet retail needs.
6. Facilitate training courses and conduct follow-ups to ensure the learning loop is completed.
7. Lead the implementation of retail digital tools in sales and clienteling to ensure full utilization.
8. Plan and complete induction sessions for all new hires in retail and office roles.
9. Collaborate with the retail team to create and execute action plans to achieve sales objectives.
10. Identify training needs and create agile training programs in partnership with the retail team.
11. Gain and share knowledge of competitor brands, products, and services.
12. Lead administrative tasks for the training team, including payment processing and logistics arrangements.
13. Support CRM events in presentation and client engagement to effectively showcase the brand image.

1. Proven experience in retail training or a similar role within the luxury sector.
2. Strong analytical skills and the ability to interpret business metrics.
3. Proficiency in digital tools for sales and clienteling.
4. Excellent communication and presentation skills.
5. Ability to work collaboratively with cross-functional teams.

1. Retail training and development
2. Customer engagement strategies
3. Analytical and problem-solving
4. Digital sales tools proficiency
5. Communication and presentation

A minimum of 3-5 years of experience in retail training or a related field within the luxury fashion industry.

Bachelor's degree in Business, Marketing, or a related field.

Employees enjoy comprehensive benefits, including health insurance, retirement plans, and exclusive access to luxury brand discounts.

Qeelin fosters a culture of innovation and excellence, encouraging employees to explore creative solutions and contribute to the brand's legacy of luxury and sophistication. The work environment is collaborative, with a strong emphasis on professional development and growth.