Puiforcat Sales Associate

Paris • France

Monday, January 13, 2025

Hermès, a distinguished French family-owned and independent house since 1837, is renowned for its craftsmanship and high-quality creations. Employing nearly 20,000 individuals globally, Hermès is driven by a continuous entrepreneurial spirit and a commitment to excellence. The company fosters freedom and autonomy through responsible management, perpetuating exceptional savoir-faire with a strong territorial presence, respecting both people and nature. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide. Puiforcat, a part of this esteemed legacy, upholds these values in its operations.

1. Propose and sell multiple product lines including Puiforcat, Les Cristalleries Saint Louis, and La Table Hermès.
2. Contribute to the improvement of sales indicators.
3. Ensure customer satisfaction by providing a memorable and surprising in-store experience.
4. Embody the excellence of the Maison by delivering service that meets client expectations.
5. Represent and convey the values of Hermès to clients and new employees.
6. Recruit and retain a diverse clientele, both national and international.
7. Maintain and manage a personal client database autonomously.
8. Participate in inventory management, assist in merchandising changes, and maintain the Puiforcat corner.
9. Oversee client deliveries, including scheduling appointments and ensuring product preparation and packaging.
10. Provide after-sales service.

1. Proven experience in luxury retail, preferably in department stores.
2. Dynamic, bold, and energetic personality.
3. Versatile with a strong sense of service and availability.
4. Proficiency in English, both written and spoken.

1. Storytelling to create memorable client experiences.
2. Natural affinity for tableware, art, or cultural heritage.
3. Client relationship management.
4. Sales and service excellence.

Experience in luxury retail, particularly within high-end department stores, is required.

Opportunities to work within a prestigious luxury brand, fostering personal growth and professional development.

Hermès promotes a culture of entrepreneurship and excellence, valuing autonomy and responsibility. The company is committed to preserving exceptional craftsmanship and fostering a respectful environment for both individuals and nature.