Prada Sales Advisor

Prada, a distinguished name in the luxury fashion industry, is part of the Prada Group, which includes renowned brands such as Miu Miu, Church’s, and Car Shoe. Known for its commitment to innovation and excellence, Prada operates globally, offering a dynamic and diverse workplace. The brand is celebrated for its sophisticated designs and forward-thinking approach, making it a coveted employer in the fashion sector.

1. Welcome and serve customers, ensuring an excellent in-store experience.
2. Maintain and develop client relationships using CRM and digital tools.
3. Engage in cross-selling across all departments to achieve sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate brand and product knowledge.
6. Handle customer complaints effectively, liaising with the line manager as needed.
7. Maintain high standards of shop floor and visual display, adhering to company guidelines.
8. Contribute to store security and prevent product thefts.

1. Proven experience in building long-lasting client relationships.
2. Ability to work both independently and as part of a team.
3. Fluency in English; knowledge of Mandarin is advantageous.

1. Passion for human relations and sales.
2. Problem-solving skills and curiosity about luxury fashion, art, and design.
3. Excellent communication and interpersonal skills.
4. Strong knowledge of the managed product category.

Experience in luxury retail or a similar customer-focused environment is required.

Prada fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The brand is committed to diversity and inclusion, ensuring equal opportunities for all employees and promoting a respectful workplace.